FAQ – All the answers at a glance

Click on the area that interests you

You have questions about the dosage, about stains, the sensitive products ? You'll find the answers here.

Dosage

  1. What do the symbols on the dosage grid mean? What is a dosage grid?

    With the dosage table on each Persil package you can easily read the required dosage quantity for the respective laundry items.

    The dosage quantity depends on how soiled the laundry is (presented in the columns). The dosage information for all types of Persil always refers to a machine load of 4.5 kg of laundry.

  2. How do I know the dosage is correct?

    Each Persil package contains a concrete dosage recommendation. The optimum detergent quantity is depending on the quantity of laundry in the machine, how soiled it is a. If due to extremely soiled laundry a pre-wash seems necessary, select the lowest quantity recommended in the dosage recommendation.

    You protect the environment, save money and avoid deposits on the equipment and textiles only if you use the right dosage of detergent.

  3. What do the degrees of soiling mean in the dosage table?

    Slightly soiled:
    No soiling or stains* are visible. Some pieces of clothing have absorbed body odour. Examples: Light summer and sports clothing (worn a few hours), t-shirts, shirts, blouses (worn up to 1 day), guest bed linen and hand towels (used 1 day).

    Normally soiled:
    Soiling visible and/or a few light stains* are visible. Examples: t-shirts, shirts, blouses (sweaty or worn numerous times), underwear (worn 1 day), hand towels, bed linens (used up to 1 week), curtains without nicotine soiling (up to ½ year use).

    Badly soiled:
    Soiling and/or stains* are clearly visible. Examples: dish and kitchen hand towels, cloth serviettes, baby bibs, children's and football clothing (soiled with grass and dirt), tennis clothing (soiled with Kieselrot dioxin), work clothing (such as mechanic's overalls, baker and butcher clothing that can be washed in the household)

    Very badly soiled:
    Numerous and intensive soiling and/or stains* clearly visible and possibly older, clothing pieces with strong unpleasant odours.

    Examples: soiling mentioned above on table linens, cloth serviettes, dish and kitchen hand towels, cleaning rags, mops, baby bibs, children's, sports and football clothing (strongly soiled with mud, soil and grass), work clothing.

    * Typical stains
    Bleachable: tea, coffee, fruit, vegetable
    Containing protein/carbohydrate: blood, egg, milk, starch
    Containing fat/oil: skin oils, cooking oil/fats, sauces, mineral oil, waxes
    Pigment: soot, earth, sand

  4. Does it make sense to wash badly soiled and slightly soiled laundry together?

    It would better if you did not wash badly soiled and only slightly soiled laundry together. Badly soiled laundry actually needs a principally high dosage and sometimes a higher wash temperature, while slightly soiled laundry can be washed at 30° C with a smaller dosage.

  5. How do I wash sustainably/protecting the environment?

    Washing sustainably means washing "right"! This includes sorting the laundry correctly, treating stains correctly, loading the washing machine correctly, using the correct dosage of detergent (according to degree of soiling and water hardness) as well as the selection of the right washing programme.

  6. Why does it make sense to use a fabric softener?

    Fabric softeners make laundry even softer, give it a pleasant scent, reduce the electrostatic charge and contribute to the careful treatment of the laundry. Softened laundry dries faster, even in the dryer, makes ironing easier and leads to fewer skin irritations due to less friction of the textile on the skin. If you use Persil Power Gel, then there will be no need to use a Fabric Softner as it already enables the laundry to be soft.

  7. How do I wash my jeans?

    Your jeans will remain nice longer and will not display any ugly white streaks (colour abrasion), if you put a maximum of three jeans into the machine at the same time – and turn them inside out.

    Select a low centrifugal speed and wash with Persil Power Gel in the delicate programme. Hang up the jeans to dry right after washing and shaking them out.

  8. Is a pre-wash necessary?

    As a rule, no. Exceptions: extremely badly soiled textiles, e.g. from the areas of work clothing, outdoor sports, garden and agriculture.

  9. Which detergent can I use for whites, colours, delicates, silk or wool?

    Whites 60° C

    • Persil White
    • Persil Powder
    • Persil Caps
    • Persil Power Gel
    • Persil Sensitive

    Colours 60°C

    • Persil Power Gel
    • Persil Abaya Shampoo
    • Persil Powder
    • Persil Caps
    • Persil Sensitive

    Delicates 40°C

    • Persil Powder
    • Persil Power Gel
    • Persil Sensitive

    Silk/Wool

    • Persil Power Gel
    • Persil Sensitive
    • Persil Powder
    • Persil Caps
  10. How do I wash curtains?

    Wash your curtains with dato curtain detergent with anti-grey formula in the delicate programme. Please note: the care instructions of the manufacturer, selecting the dosage according to the degree of soiling and the water hardness present, the loading of the machine with a max. of 2.5 kg of curtains, spin the curtains only briefly with a low centrifugal speed in order to remove the dripping water .

    Do not leave the washed curtains for a longer period of time in the laundry basket in order to avoid unnecessary creases. For coloured curtains we recommend Persil Abaya Shampoo or Persil Power Gel. The shade of both delicate and stronger colours will remain even after numerous washings.

  11. What's to be done when pieces of laundry release their colour?

    New textiles can release their colour. If you're not sure about the colourfastness of the textiles, it's best to wash the new piece of clothing separately at a max. of 40° C. You should also sort coloured textiles and wash light or dark colours separately, meaning clothing pieces with similar colours are washed together.

Stains

  1. What's to be done with stains from skin lotion?

    Spray the skin lotion stains with a stain remover (please use version in the spray can with benzene) until soaked and then wash the clothing pieces with Persil Gel.

    Select the dosage for "badly soiled" in accordance with the hardness of the local water and set to the highest possible washing temperature according to the care label. If the stain is already older and has been pre-treated multiple times in various ways, a second application may also be necessary here.

  2. What's to be done with suntan lotion stains?

    Suntan lotion stains are among the most stubborn types of stains during the summer season. The higher the protective factor the lotion is, the more difficult it is to remove the stain. If the stained textiles stay for a longer period of time in the dirty laundry basket, this will also make washing out the stains more difficult. In very difficult cases, it may not be possible to remove the stains completely anymore.

    Tips for removing stains:
    Spray the stains with a stain remover (in the spray can "with benzene") until wet.

    Then wash e.g. with Persil  powder or Gel  and add a stain remover. You should use the highest possible washing temperature according to the care label and the dosage for "badly soiled" should be selected.

  3. What's to be done with dark, sometimes cloud-like stains in the laundry that only becomes visible after washing?

    Such stains are frequently caused by so-called polyquats which among other things can be found in a number of hair-care products. They are deposited on the surface of the textiles and adhere especially stubbornly to the fibres. Due to this effect they can bind the released soiling out of the suds during washing.

    If too little detergent was used, the stains will become very visible since the soiling particles will bind to these places. Due to the characteristics of the polyquats described, most of the time such stains are very difficult to remove, if at all.

  4. How do I remove a stubborn stain from my textiles?

    If very stubborn stains were not removed after the first washing, it's best to pre-treat it before the next wash cycle and then select a higher quantity of detergent.

    Alternatively, you can soak the clothing pieces over night in a detergent solution or select the soaking function in the washing machine. You dissolve  Persil powder or Gel in 10 litres of water for a detergent solution.

  5. What's to be done for yellow stains that were not removed after the first wash?

    These stains are often residual stains containing dyes, for instance from coffee, tea, fruit, vegetables, spices, sauces etc., that were not completely removed during the first wash. These powerful yellow- to orange-coloured stains stay on the textiles after the wash cycle if too little detergent was used.

    To remove especially colour-intensive or older stains, most of the time a prior soaking over night in bleach-containing suds is required.

Sensitive

  1. What is the particular focus of detergents with high skin tolerance?

    Detergents with high skin tolerance manage without contents that could trigger allergies.

  2. Can pure white laundry also be achieved with detergents from the Sensitive range?

    Yes, sensitive detergents such as Persil Sensitive also achieves pure white laundry.

  3. Are people prone to allergies only able to use unscented detergents?

    No, many people prone to allergies can also use a detergent with a skin-allergy-tolerant scent. People prone to allergies who are not able to tolerate even this type of detergent should then turn to special products without any scent.

  4. Can you wash at low temperatures to save energy with Persil Sensitive?

    Yes, Persil Sensitive is effective even in cold wash.

  5. Should allergy sufferers on principle use less detergent than is recommended on the packaging of Persil Sensitive?

    No, Persil Sensitive should always be measured according to the water hardness and the laundry's degree of soiling.

  6. Can coloured clothing also be washed with Persil Sensitive?

    Yes, Persil Sensitive can be used to wash coloured clothing.

  7. Why is a sensitive detergent good for sensitive skin?

    Because it is especially skin tolerant.

  8. Is Persil Sensitive only available for purchase in a few shopping locations?

    No, Persil Sensitive is available for purchase in numerous shopping locations such as grocery stores and supermarkets.

  9. Which detergent should people with sensitive skin or neurodermatitis use?

    Sensitive detergent such as Persil Sensitive, which is dermatologically tested and displays a high skin tolerance.

  10. How do you wash children's or baby clothing?

    Sort the laundry according to white, light and dark colours. White laundry should be washed separately. Wash the laundry in a boil/coloured wash program with Persil Sensitive. Note the degree of the laundry's soiling for the dosage of detergent. The Persil stain advisor helps with especially stubborn stains.